Privacy Policy
개인정보처리방침 · Effective Date: June 1, 2026
1. Data Controller
Your personal information is managed by 블라썸무궁 (Blossom Mugoong), the operator of MUGOONG (무궁). This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with Korea's Personal Information Protection Act (개인정보보호법) and applicable international privacy regulations.
Company Name: 블라썸무궁 (Blossom Mugoong)
Privacy Officer (개인정보 보호책임자): [담당자명]
Email: hello@mugoong.com
Address: [사업장 주소]
2. Information We Collect
We collect the following information when you use our services:
📋 Booking Information
- Full name, email address, phone number
- Date, time, and number of guests for bookings
- Special requests or dietary requirements
- Booking history and transaction records
💳 Payment Information
- Payment is processed by Eximbay — MUGOONG does not store credit card numbers
- Transaction ID, payment amount, and currency
- Billing name and country
👤 Account Information (when registered)
- Email address and encrypted password
- Profile name and preferences
- Booking history linked to your account
🌐 Technical Information
- IP address, browser type, device type
- Pages visited, time spent, referral source
- Cookies and session data
- Language and region settings
3. How We Use Your Information
| Purpose | Legal Basis | Retention |
|---|---|---|
| Processing and confirming bookings | Contract performance | 5 years |
| Sending booking confirmation emails | Contract performance | 5 years |
| Payment processing via Eximbay | Contract performance | 5 years |
| Customer support and inquiries | Legitimate interest | 3 years |
| Service improvement and analytics | Legitimate interest | 2 years |
| Marketing emails (with consent) | Consent | Until withdrawal |
| Legal compliance and dispute resolution | Legal obligation | As required by law |
4. Sharing Your Information
We do not sell your personal information. We share it only in the following circumstances:
- Vendor Partners: Your name, contact, and booking details are shared with the experience provider to fulfill your reservation.
- Eximbay: Payment processing. Eximbay's privacy policy applies to payment data.
- Supabase: Our cloud database provider (data stored on EU/US servers with appropriate safeguards).
- Email Service: Confirmation emails are sent via our transactional email provider.
- Legal Authorities: When required by Korean law or valid legal process.
5. Cookies
We use cookies and similar technologies to:
- Remember your language preference (NEXT_LOCALE cookie)
- Maintain your login session
- Analyze website traffic and usage patterns
You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.
6. Your Rights
Under Korean law (개인정보보호법) and applicable international regulations, you have the right to:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your data (right to be forgotten)
- Withdrawal of consent: Withdraw consent for marketing at any time
- Objection: Object to processing for legitimate interest purposes
- Data portability: Request your data in a structured format
To exercise any of these rights, contact us at hello@mugoong.com. We will respond within 10 business days.
7. Data Security
We implement industry-standard security measures including encrypted data transmission (HTTPS/TLS), encrypted password storage, access controls, and regular security reviews. In the event of a data breach affecting your rights, we will notify you within 72 hours as required by law.
8. International Data Transfers
Your data may be stored and processed outside Korea (including EU and US servers via Supabase and Vercel). We ensure appropriate safeguards are in place in compliance with Korea's cross-border data transfer requirements.
9. Children's Privacy
MUGOONG's booking services are intended for users aged 18 and over. We do not knowingly collect personal information from children under 14 years of age. If you believe a child has provided us with personal information, please contact us immediately.
10. Contact & Complaints
For privacy-related inquiries or complaints, please contact our Privacy Officer:
Email: hello@mugoong.com
Company: 블라썸무궁 (Blossom Mugoong)
If you are unsatisfied with our response, you may file a complaint with the Personal Information Protection Commission (개인정보보호위원회) at www.privacy.go.kr or the Korea Internet & Security Agency (KISA) at 118.
Last updated: June 1, 2026 · 블라썸무궁 (Blossom Mugoong)